Payment Policy

All purchases from us.pandora.net are presented and settled in United States dollars (USD). Applicable tax is added in accordance with law, and no fixed exemption from tax is offered. For practical reference, this explanation is provided so the relevant next step remains easy to identify.

After-Payment Adjustments

An order may be cancelled before shipment. After shipment, the Refund Policy applies, and an approved refund is sent to the original payment method within 5–10 business days. For transparent customer guidance, the service expectation is stated so customers can locate the controlling detail quickly.

Payment Security

Shopify and its payment services process card data, and us.pandora.net does not request complete card numbers by email. To help customers use this information, this guidance is structured so the available process remains clear at the time it is needed.

About Credit/Debit Card

Checkout supports eligible Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover credit and debit cards shown as available. A card issuer and Shopify checkout may determine eligibility, authentication steps, and final authorization. For a transparent support experience, the relevant choice is explained so the relevant standard remains clear throughout the transaction.

Payment Review

The customer must have permission to use the chosen method and must enter complete, accurate billing information. An issuer may place a temporary authorization hold, and an order may be declined or cancelled for failed authorization, inconsistent information, suspected fraud, or unavailable fulfillment. For consistent handling of customer requests, this point is described so the condition can be applied consistently to eligible requests.

Questions About a Charge

Our team at Support@finecharms.shop or (505) 213-1761 can review an order-related payment concern without needing a customer's complete card number. For consistent handling of customer requests, this part of the policy is written so the store and customer share the same expectation.

Merchant Contact

The following information identifies the business operating this US storefront. To keep the customer obligation clear, the customer remedy is described so customers can distinguish this rule from related policies.

Store operator: us.pandora.net
Support email: Support@finecharms.shop
Telephone number: (505) 213-1761
Company address: 1500 E Griggs Ave, Las Cruces, New Mexico, 88001, United States