Our support channels cover product guidance for the current jewelry catalog as well as order, shipping, return, payment, and privacy matters. For transparent customer guidance, the applicable limitation is identified so the store can handle comparable requests consistently.
Order Requests
For efficient assistance, identify the order and issue. A pre-shipment cancellation can be requested, but post-shipment handling is governed by the Refund Policy. For a clear understanding of this section, the customer remedy is described so the condition can be applied consistently to eligible requests.
Customer-Service Hours
Customer service is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Messages arriving outside that schedule are reviewed on the next business day. To keep the relevant standard visible, the available action is described so the store and customer share the same expectation.
Get in Touch
Email us at Support@finecharms.shop, call (505) 213-1761, or write to 1500 E Griggs Ave, Las Cruces, New Mexico, 88001, United States. The same physical address is the default return address unless an approved return instruction supplies another location. To keep the relevant standard visible, this guidance is structured so the relevant standard remains clear throughout the transaction.
How to Reach the Merchant
Customer requests under this page are handled through the following store contacts. For customer clarity, the condition is stated so the relevant next step remains easy to identify.
Business: us.pandora.net
Email address: Support@finecharms.shop
Customer-service phone: (505) 213-1761
Street address: 1500 E Griggs Ave, Las Cruces, New Mexico, 88001, United States